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Effective Date: January 1, 2025
Last Updated: November 2025

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1. Who We Are

 

This Privacy Policy describes how Cordell Group LLC (“we,” “us,” or “our”) — operating as Thomas B. Cordell Real Estate, Thomas B. Cordell Real Estate Team, and The Cordell Group — collects, uses, and safeguards personal information obtained through our website www.cordell-group.com, and any related digital platforms, services, or communications.

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We are a licensed real-estate organization providing professional brokerage, marketing, and client-consulting services across multiple U.S. markets. Protecting your privacy and maintaining your trust are central to how we conduct business.

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2. Personal Information We Collect

 

We collect information that identifies, relates to, or could reasonably be linked with an individual or household. This includes information you voluntarily provide, and information automatically collected when you interact with our site or digital systems.

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Information You Provide

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• Contact details (name, email, phone number, address)

• Inquiry or registration details submitted through contact, consultation, or newsletter forms.

• Transaction and property-related information when engaging our services.

• Communications (e.g., emails, messages, chat records with our team).

• Payment or billing information, if applicable (processed via secure third-party providers).

 

Information We Collect Automatically

 

When you visit our website or digital channels, we may automatically gather:

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- IP address, browser type, operating system, and device identifiers.
- Website usage data (pages visited, clicks, referrals, time spent).
- Cookies, pixels, and other tracking tools used for analytics and functionality.
- Approximate location information (based on IP address).

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3. How We Use Your Information

 

We use your personal data to: - Respond to inquiries and provide requested real-estate or related services.

- Facilitate transactions, appointments, and communications with our team.
- Manage client relationships and send updates, offers, or follow-ups consistent with our business purpose.
- Improve our website, marketing efforts, and overall client experience.
- Maintain compliance with legal and regulatory obligations.
- Detect, prevent, or investigate fraud and security issues.

We do not sell or rent personal information to third parties.

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4. Information Sharing and Disclosure

 

We may share your information only in the following limited circumstances:

 

- With trusted partners and service providers (e.g., real-estate agents, lenders, photographers, marketing and IT vendors) who assist us in operating our business under confidentiality agreements.
- Within our organization (across affiliated entities and teams) for operational or compliance purposes.
- As required by law or in response to valid legal requests such as subpoenas, court orders, or government inquiries.
- During a business transfer such as a merger, acquisition, or sale of assets, where personal data may be included among transferred assets.
- With your consent or direction, such as when connecting you with a lender or partner you request.

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All third-party partners are required to use your data only as permitted by applicable law and consistent with this policy.

 

5. Cookies and Tracking Technologies

 

We may use cookies, analytics tools, and pixels (including Google Analytics, Meta Pixel, or similar technologies) to:

 

- Understand how visitors use our site.
- Measure marketing effectiveness.
- Improve performance and user experience.

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You may manage or disable cookies through your browser or device settings. Some features of our website may not function properly if cookies are disabled.

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6. Data Retention

 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including legal, regulatory, and business record-keeping requirements. When no longer needed, information is securely deleted or anonymized.

 

7. Your Privacy Choices

 

Depending on your location and applicable laws, you may have the right to:

 

- Access, correct, or delete your personal data.
- Opt-out of receiving marketing communications (via “unsubscribe” links or by emailing us directly).
- Manage cookie and tracking preferences.
- Request additional information about how your data is used or shared.

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Requests can be sent to info@cordell-group.com and will be handled consistent with applicable privacy laws.

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8. International Visitors

 

Our website is hosted in the United States of America but may be accessed internationally. By using our site, you understand that your information may be transferred to and processed in the United States of America, where privacy laws may differ from those in your country.

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9. Data Security

 

We employ reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we maintain ongoing security practices to protect sensitive data and continuously update our defenses as technology evolves.

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10. Children’s Privacy

 

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from them. If we become aware that a child has provided us data without verifiable parental consent, we will promptly delete it.

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11. No Sale of Personal Data

 

We do not sell or share personal data for monetary or advertising purposes as defined under applicable U.S. state privacy laws. We do not engage in cross-context behavioral advertising or targeted advertising practices involving data sales.

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12. Third-Party Links

 

Our website may include links to third-party websites, plugins, or external content. We are not responsible for their privacy practices or policies, and we encourage you to review those independently.

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13. Updates to This Policy

 

We may revise this Privacy Policy from time to time. When we do, we will update the “Effective Date” above and post the new version on our website. Significant updates may also be communicated directly to you when appropriate.

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14. Contact Us

 

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
 

Cordell Group LLC
1100 Bellevue Way NE, Suite 8A-601
Bellevue, Washington 98004
E-mail: info@cordell-group.com